Professionally welcome sales and service customers into a dealership with Host+, Pinewood DMS’ meet and greet app.
Seamlessly linked with the CRM module in Pinewood DMS, supporting the reception, sales and service teams to make customer communication even easier.
Host+ provides real-time access to the entire CRM database, allowing users to see appointments a day in advance, view expected arrival times of customers, and access the full CRM record, including view of survey scores, previous contacts and a next desired vehicle.
Customers can sign off work raised to digital job cards, using an e-signature on the app.
Record arrival videos when a vehicle arrives onsite, showing the current condition including any damage, protecting staff against any possible liability claims.
Complete a full vehicle health check with the customer, providing transparency on any issues highlighted.
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Users are able to sign the work raised to digital mission cards, using an electronic signature in the application.
Host + introduces sovereign time login to the entire CRM referral source, allowing customers to view appointments a day in advance, view users' expected arrival times, and log in to the CRM's full record, including view of the survey scores, previous colleagues and the next desired cars.
Record arrival videos the moment a car arrives on site, showing the current condition, including any damage, protecting staff against potential liability claims.
